Help center

FAQs

Answers about ordering, shipping, returns, fitment and in-house installation.

Help center

Frequently Asked Questions

Everything you need to know about ordering, shipping, returns and installation.

Still have questions? Contact us
What products do you offer?

Premium carbon fiber parts and accessories — exterior (lips, splitters, diffusers, hoods, spoilers) and interior trim — plus performance exhausts, intakes and upgrades for a wide range of luxury and performance vehicles.

How do I place an order?

Browse the store, add items to your cart and proceed to secure checkout. Need help choosing the right part for your build? Contact us and we’ll guide you.

What payment methods do you accept?

All major credit and debit cards, plus popular express options at checkout. Every transaction is processed securely.

Will I get an order confirmation?

Yes — you’ll receive an email confirmation with your order number and a summary of your purchase as soon as you order.

What is your shipping policy?

Shipping is calculated at checkout based on your location. Enjoy free shipping on orders over $99. In-stock items typically ship within 1–4 business days.

Can I track my order?

Absolutely. A tracking number is emailed to you as soon as your order ships so you can follow it to your door.

What is your return policy?

Unused items in their original packaging can be returned within 30 days of delivery. Just reach out to our team to start a return.

Do you ship internationally?

Yes, we ship worldwide. Please note that any customs duties or import taxes are the recipient’s responsibility.

Do you offer installation?

Yes — we offer professional in-house installation in Chandler, Arizona. Carbon fitment, performance upgrades and more, fitted by specialists. Learn about In-House Installs or contact us to book.

How do I contact you?

Email us at europrismco@gmail.com or call (480) 269-3077, Monday–Friday. You can also use our contact form.

Ready when you are

Can’t find what you’re looking for?

Our team is here to help with parts, fitment and installation.